Return And Refund Policy

At Tailortide, we are committed to your satisfaction and stand firmly behind the quality of our products. We want you to feel confident when shopping with us, and that's why we offer a straightforward and customer-friendly return and refund policy.

Our Satisfaction Guarantee

If, for any reason, you are not entirely satisfied with your purchase from Tailortide, we invite you to return it within 30 days of receiving your order. We believe that the quality of our short-sleeve shirts and hoodies is second to none, but your comfort and happiness come first.

Quality Assurance

We take pride in the craftsmanship of our clothing. If you believe that the item you received is defective or does not meet our high standards of quality, please contact us immediately. We will gladly provide you with a full refund, no questions asked.

Initiating a Return

To initiate a return, follow these simple steps:

Contact our Customer Support team at service.tailortide@gmail.com with your order number and the reason for your return.

Our team will guide you through the return process and provide a return shipping label if necessary.

Carefully package the item(s) you wish to return, ensuring they are in their original condition with all tags and packaging.

Attach the provided return shipping label to the package and drop it off at your nearest postal service.

Refund Process

Once we receive your returned item(s), we will inspect them to ensure they meet our return policy criteria. If everything is in order, we will promptly process your refund.

For quality-related issues, you will receive a full refund to your original payment method.
For general returns, we will refund the purchase price (excluding any shipping fees) to your original payment method.
Contact Us

If you have any questions or need assistance with the return and refund process, please don't hesitate to contact our Customer Support team at service.tailortide@gmail.com. We are here to make your experience with Tailortide as smooth as possible.